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HELPING PEOPLE
& ORGANIZATIONS
IMPROVE PERFORMANCE

HELLO

I'm Simone

I design interactive training that helps human-centered organizations solve performance problems.

I’m an analytical thinker who gets really energized by solving problems. If you talk to anyone who has worked with me or even knows me, they’ll tell you one of my biggest strengths is asking strategic questions to identify the root cause of problems, whether professionally or personally. As a learning experience designer, I get to help people and organizations with this skill.

FEATURED PROJECT

Customer service recovery e-learning

This scenario-based e-learning experience helps customer-facing restaurant employees develop the confidence to resolve common

customer service issues.

Happy Customer Project - Visual Slide

WHAT I OFFER

Empathy

Life can get hard. We're all doing the best we can. I try to approach all situations with this mentality.

Transparency

The truth is efficient. You can trust me to say exactly what I think. I believe the sooner we get to the truth, the sooner we can get to solutions, and in turn, our goals.

Growth mindset

Hearing feedback is not always a pleasant experience—growth is uncomfortable, but I thrive in spaces where constructive criticism is freely given and received so we can all improve.

Resourcefulness

I don’t know everything, but I’m skilled at identifying people and resources that can help me succeed.

Attention to detail

I pay attention to the small things resulting in high-quality work the first time.

Proven methods

I have over 20 years of experience helping people learn and grow, with results.

Minimalist design

My designs are created with intention. I limit the use of distracting elements and focus on what matters: the content.

Organizational skills

I easily create and implement systems to eliminate or reduce inefficiencies. I "work smart, not hard."

Simone is the go to person when it comes to developing and executing a game plan. She is supremely resourceful, and demonstrates an outstanding ability to find appropriate solutions. I loved working with her because she doesn't cut corners, knows how to assess possible roadblocks, and offers insightful steps towards getting things done. Our entire team learned so much by working alongside Simone. She challenged us to raise our level of professionalism, and elevate our work ethic, all while engaging in productive communication. Unmatched is her ability to give and receive feedback with grace and tact. Simply put - she is more than an asset to the team. Working with Simone is synonymous with success.

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Francesca Fraser

Founder, English Elite Academy

WHAT PEOPLE SAY

INTERESTED IN WORKING TOGETHER?

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